Privacy Policy

TaxRodo (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal and business information. This Privacy Policy outlines how we collect, use, store, and disclose information through our website www.taxrodo.ca and our bookkeeping outsourcing services for Canadian accounting firms and businesses.

1. Legal Compliance

We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. Our policies and practices are designed to ensure your personal and financial data is handled responsibly and transparently.

2. What Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Business registration numbers

b. Financial & Business Data

  • Accounting records

  • GST/HST details

  • Payroll information

  • Bank statements and invoices

  • Receivables/payables data

c. Website Usage Data

  • IP address

  • Browser and device type

  • Pages visited and time spent

  • Cookies (only with consent)

3. How We Use Your Information

We use the collected information to:

  • Provide bookkeeping and accounting support services

  • Respond to service inquiries and support requests

  • Send invoices, updates, and service communications

  • Comply with legal, regulatory, or audit requirements

  • Improve website functionality and customer experience

4. Consent

By using our services or submitting information via our website, you consent to the collection, use, and disclosure of your information as outlined in this policy. You may withdraw consent at any time by contacting us.

5. How We Share Your Information

We do not sell, rent, or trade your information. We may share it with:

  • Our internal accounting team (bound by NDAs)

  • Third-party secure cloud storage providers

  • Legal authorities, only when required by law

  • All third parties are contractually obligated to maintain data confidentiality and security.

6. Data Security

We implement industry-standard safeguards to protect your data:

  • Data encryption (in transit and at rest)

  • Role-based access controls

  • Secure cloud backups

  • Regular audits and access reviews

  • NDA agreements with all employees and contractors

7. Data Retention

We retain your data only as long as necessary:

  • To fulfill contractual obligations

  • To comply with applicable tax and legal regulations

  • Or until you request deletion (unless legally restricted)

8. Your Rights

Under PIPEDA, you have the right to:

  • Access your personal information

  • Correct inaccuracies

  • Withdraw consent

  • Request deletion of your data (subject to legal obligations)

  • To exercise your rights, email privacy@taxrodo.ca

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites.

10. Use of Cookies

We use cookies to improve website performance. You may opt out or disable cookies through your browser settings.

11. Changes to This Privacy Policy

We may update this policy occasionally. Changes will be posted on this page with a new “Last Updated” date. We recommend reviewing this policy periodically.

12. Contact Us

For questions or concerns about this Privacy Policy or your data, please contact:

📧 support@taxrodo.ca